Cookie Policy

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used by website operators to make websites work, to work more efficiently, and to provide reporting information.

Cookies set by the website operator (in this case, Syncaut) are called "first-party cookies." Cookies set by parties other than the website operator are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website, such as analytics and interactive content.

This Cookie Policy explains what cookies and similar tracking technologies we use on syncaut.com and in the Syncaut platform, why we use them, and your choices regarding their use.

We use the following categories of cookies:

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Service and cannot be switched off. They are set in response to actions you take, such as logging in, setting your privacy preferences, or filling in forms. Without these cookies, services you have requested cannot be provided.

• Session cookies: maintain your authenticated session while you are logged in to the Service.
• Security cookies: help detect and prevent fraud and cross-site request forgery (CSRF) attacks.
• Load balancing cookies: ensure your requests are directed to the appropriate server.
• Referral tracking cookies: used to track referral codes from affiliate links to correctly attribute sign-ups.

These cookies are set on the basis of our legitimate interests and as strictly necessary to perform the contract with you. You cannot opt out of these cookies and continue to use the Service.

2.2 Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have integrated. If you disable these cookies, some or all of these features may not function properly.

• Preference cookies: remember your settings and preferences, such as language and theme selection.
• Authentication state cookies: maintain your login state across browser sessions if you choose "remember me."

2.3 Analytics and Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of the Service. They help us understand which pages are most and least popular and how visitors navigate the Service. All information collected by these cookies is aggregated and therefore anonymous.

• Analytics cookies: we may use first-party or third-party analytics tools to collect usage data, page views, session duration, and interaction data to help us improve the Service.
• Performance monitoring cookies: used to identify and diagnose technical problems and monitor the performance of our infrastructure.

2.4 Marketing and Targeting Cookies

These cookies may be set through our website by advertising partners. They may be used to build a profile of your interests and show you relevant content or advertisements on other sites. They work by uniquely identifying your browser and device.

We do not currently engage in interest-based advertising. If we do so in future, we will update this policy and seek your consent where required.

In addition to cookies, we may use other tracking technologies:

• Local storage: browser local storage may be used to store application state and user preferences on your device. This data persists beyond individual browsing sessions.
• Session storage: similar to local storage but cleared when your browser session ends.
• Pixel tags and web beacons: small image files or code embedded in web pages or emails that allow us to determine whether a page has been viewed or an email has been opened.
• Device fingerprinting: we may use non-cookie-based methods to identify devices for security and fraud prevention purposes.

The following table describes the specific cookies we set:

This table may be updated as we add or remove cookies from the Service. Please check back periodically for the most current information.

Some cookies on the Service are set by third parties. We do not control the operation of these cookies and you should refer to the relevant third party's privacy policy for information about their use of cookies:

• Polar (polar.sh): our payment processor may set cookies during the checkout process. See Polar's privacy policy for details.
• Google Analytics: we may use Google Analytics to collect aggregate usage data. Google's use of this data is governed by Google's Privacy Policy available at policies.google.com/privacy.
• UploadThing: our file upload provider may use cookies or local storage in connection with file upload functionality.

You have the following options for managing cookies:

Browser settings: most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. You can set your browser to:

• Block all cookies;
• Block third-party cookies only;
• Accept cookies only from sites you are actively visiting; or
• Delete all cookies when you close your browser.

Please note that restricting cookies may impact the functionality of the Service. In particular, disabling strictly necessary cookies may prevent you from logging in or using core features of the Service.

Opt-out tools: you may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Do Not Track: some browsers include a "Do Not Track" (DNT) feature. Because there is no common understanding of how to interpret the DNT signal, our Service does not currently respond to DNT signals. We will continue to monitor developments in this area.

EEA and UK users: where required by law, we will seek your consent before placing non-essential cookies on your device. You may withdraw your consent at any time by adjusting your browser settings or contacting us.

For users in jurisdictions that require consent for non-essential cookies (including the European Economic Area and the United Kingdom), we will display a cookie consent banner on your first visit and request your consent before setting analytics or functional cookies.

Strictly necessary cookies are set without consent as they are required for the operation of the Service. Your consent to all other categories can be withdrawn at any time.

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. We will notify you of material changes by updating the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

• Email: [email protected]
• Support: [email protected]